Revisiting methodological issues in transcript analysis: Negotiated coding and reliability

D. R. Garrison, M. Cleveland-Innes, Marguerite Koole, James Kappelman

Research output: Contribution to journalJournal Articlepeer-review

328 Citations (Scopus)


Transcript analysis is an important methodology to study asynchronous online educational discourse. The purpose of this study is to revisit reliability and validity issues associated with transcript analysis. The goal is to provide researchers with guidance in coding transcripts. For validity reasons, it is suggested that the first step is to select a sound theoretical model and coding scheme. Particular focus is placed on exploring the advantages of the option of a negotiated approach to coding the transcript. It is concluded that researchers need to consider the advantages of negotiation when coders and researchers are not familiar with the coding scheme.

Original languageEnglish
Pages (from-to)1-8
Number of pages8
JournalInternet and Higher Education
Issue number1
Publication statusPublished - Mar. 2006


  • Coding reliability
  • Coding scheme
  • Community of inquiry
  • Online learning
  • Transcript analysis


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