TY - GEN
T1 - From sex and therapy bots to virtual assistants and tutors
T2 - 1st International Conference on Conversational User Interfaces, CUI 2019
AU - George, Stella
N1 - Publisher Copyright:
© 2019 Copyright is held by the owner/author(s). Publication rights licensed to ACM.
PY - 2019/8/22
Y1 - 2019/8/22
N2 - The question of whether intelligent agents should have an emotional capacity has been rehearsed for over 20 years. In that time moving in an affirming direction from 'should we?' to 'how will we?'. Less clear however, is process for developing emotional systems: how do we characterise levels of emotion; how do we relate emotion to an agent's intended function; and who should make these decisions about emotional sufficiency? Categorising the discussion in establishing emotional detection, emotional intelligence, the ability to emote and generate feelings provides a basic structure against which to consider how central developers and engineers are in the decision making about emotional sufficiency via conversational interfaces, and further it is essential in empowering this discussion with a wider community in understanding use (and potential misuse) of emotional capacity in AI.
AB - The question of whether intelligent agents should have an emotional capacity has been rehearsed for over 20 years. In that time moving in an affirming direction from 'should we?' to 'how will we?'. Less clear however, is process for developing emotional systems: how do we characterise levels of emotion; how do we relate emotion to an agent's intended function; and who should make these decisions about emotional sufficiency? Categorising the discussion in establishing emotional detection, emotional intelligence, the ability to emote and generate feelings provides a basic structure against which to consider how central developers and engineers are in the decision making about emotional sufficiency via conversational interfaces, and further it is essential in empowering this discussion with a wider community in understanding use (and potential misuse) of emotional capacity in AI.
KW - AI governance
KW - Artificially intelligent agents
KW - Conversational interfaces
KW - Emotion
KW - Emotional affect
KW - Ethical and moral decision-making
UR - http://www.scopus.com/inward/record.url?scp=85075877219&partnerID=8YFLogxK
U2 - 10.1145/3342775.3342807
DO - 10.1145/3342775.3342807
M3 - Published Conference contribution
AN - SCOPUS:85075877219
T3 - ACM International Conference Proceeding Series
BT - Proceedings of the 1st International Conference on Conversational User Interfaces, CUI 2019
Y2 - 22 August 2019 through 23 August 2019
ER -