Adoption of SMS for health adherence: A consumer perspective

Mihail Cocosila, Norm Archer, Yufei Yuan

Research output: Chapter in Book/Report/Conference proceedingPublished Conference contributionpeer-review

3 Citations (Scopus)

Abstract

This study is an empirical exploration of user perceptions of the use of wireless text messaging, or short messaging service (SMS), on cell phones as a health adherence-improvement initiative. Insufficient adherence, or non-compliance, is a major obstacle in health self-management programs. Using SMS to improve adherence is an innovative ecommerce application involving many unknowns. Of these, this study investigates a key issue from a user-centric perspective: what are the main reasons for consumers to adopt or resist the use of SMS for adherence? Results show user perceptions followed by technology features to be the most important motivations both for and against SMS use for this purpose.

Original languageEnglish
Title of host publicationCONGRESS 2009 - 2009 World Congress on Privacy, Security, Trust and the Management of e-Business
Pages133-142
Number of pages10
DOIs
Publication statusPublished - 2009
EventCONGRESS 2009 - 2009 World Congress on Privacy, Security, Trust and the Management of e-Business - Saint John, NB, Canada
Duration: 25 Aug. 200927 Aug. 2009

Publication series

NameCONGRESS 2009 - 2009 World Congress on Privacy, Security, Trust and the Management of e-Business

Conference

ConferenceCONGRESS 2009 - 2009 World Congress on Privacy, Security, Trust and the Management of e-Business
Country/TerritoryCanada
CitySaint John, NB
Period25/08/0927/08/09

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