Adoption of SMS for health adherence: A consumer perspective

Mihail Cocosila, Norm Archer, Yufei Yuan

    Research output: Chapter in Book/Report/Conference proceedingPublished Conference contributionpeer-review

    3 Citations (Scopus)

    Abstract

    This study is an empirical exploration of user perceptions of the use of wireless text messaging, or short messaging service (SMS), on cell phones as a health adherence-improvement initiative. Insufficient adherence, or non-compliance, is a major obstacle in health self-management programs. Using SMS to improve adherence is an innovative ecommerce application involving many unknowns. Of these, this study investigates a key issue from a user-centric perspective: what are the main reasons for consumers to adopt or resist the use of SMS for adherence? Results show user perceptions followed by technology features to be the most important motivations both for and against SMS use for this purpose.

    Original languageEnglish
    Title of host publicationCONGRESS 2009 - 2009 World Congress on Privacy, Security, Trust and the Management of e-Business
    Pages133-142
    Number of pages10
    DOIs
    Publication statusPublished - 2009
    EventCONGRESS 2009 - 2009 World Congress on Privacy, Security, Trust and the Management of e-Business - Saint John, NB, Canada
    Duration: 25 Aug. 200927 Aug. 2009

    Publication series

    NameCONGRESS 2009 - 2009 World Congress on Privacy, Security, Trust and the Management of e-Business

    Conference

    ConferenceCONGRESS 2009 - 2009 World Congress on Privacy, Security, Trust and the Management of e-Business
    Country/TerritoryCanada
    CitySaint John, NB
    Period25/08/0927/08/09

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