TY - GEN
T1 - A Generative Artificial Intelligence Empowered Chatbot
T2 - 20th International Conference on Generative Intelligence and Intelligent Tutoring Systems, ITS 2024
AU - Nikou, Stavros A.
AU - Guliya, Arjun
AU - Van Verma, Suraj
AU - Chang, Maiga
N1 - Publisher Copyright:
© The Author(s), under exclusive license to Springer Nature Switzerland AG 2024.
PY - 2024
Y1 - 2024
N2 - Generative Artificial Intelligence empowered conversational agents (chatbots) seem to be increasingly used in various settings including education. While student teachers are key stakeholders in supporting and improving education, not many studies exist in student teachers’ views on the educational use of chatbots. The current study performs a usability evaluation and explores student teachers’ views on the academic use of the VIP-Bot, an advanced academic Discord chatbot, which leverages the OpenAI’s gpt-3.5-turbo-instruct model. Student teachers, within the context of the formative task of writing a literature review, interacted with the chatbot and self-reported their experiences through an online survey. The usability evaluation returned a relatively high SUS score (76.36) for the chatbot. Moreover, student teachers’ view on the chatbot acceptance, effectiveness and motivation were positive. The chatbot can be helpful in developing ideas and initiating further engagement with the literature. Academic misconduct concerns have been expressed if the chatbot is not used properly. The study, as a usability evaluation, is an essential step in further chatbot development and, as an investigation of student teachers’ views, it is an essential step on the chatbot employment in teaching and learning.
AB - Generative Artificial Intelligence empowered conversational agents (chatbots) seem to be increasingly used in various settings including education. While student teachers are key stakeholders in supporting and improving education, not many studies exist in student teachers’ views on the educational use of chatbots. The current study performs a usability evaluation and explores student teachers’ views on the academic use of the VIP-Bot, an advanced academic Discord chatbot, which leverages the OpenAI’s gpt-3.5-turbo-instruct model. Student teachers, within the context of the formative task of writing a literature review, interacted with the chatbot and self-reported their experiences through an online survey. The usability evaluation returned a relatively high SUS score (76.36) for the chatbot. Moreover, student teachers’ view on the chatbot acceptance, effectiveness and motivation were positive. The chatbot can be helpful in developing ideas and initiating further engagement with the literature. Academic misconduct concerns have been expressed if the chatbot is not used properly. The study, as a usability evaluation, is an essential step in further chatbot development and, as an investigation of student teachers’ views, it is an essential step on the chatbot employment in teaching and learning.
KW - Discord bot
KW - Generative Pre-trained Transformer (GPT)
KW - acceptance
KW - chatbot
KW - effectiveness
KW - gpt-3.5-turbo-instruct
KW - motivation
KW - system usability
UR - http://www.scopus.com/inward/record.url?scp=85195866246&partnerID=8YFLogxK
U2 - 10.1007/978-3-031-63028-6_27
DO - 10.1007/978-3-031-63028-6_27
M3 - Published Conference contribution
AN - SCOPUS:85195866246
SN - 9783031630279
T3 - Lecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics)
SP - 330
EP - 340
BT - Generative Intelligence and Intelligent Tutoring Systems - 20th International Conference, ITS 2024, Proceedings
A2 - Sifaleras, Angelo
A2 - Lin, Fuhua
Y2 - 10 June 2024 through 13 June 2024
ER -